Last updated September 22, 2026
Privacy Policy
This Privacy Policy explains how Glide handles your information.
Information We Handle
- Voice conversations: Glide is an AI voice agent. When you talk with Glide, the conversation is recorded and shared with ElevenLabs and its LLM providers for processing. ElevenLabs handles this information under its Privacy Policy.
- Other information: Glide handles details you choose to share, such as food preferences and place names; a random identifier and limited context stored on your device; basic technical information such as your IP address; and information you send when contacting us.
How Glide Uses Information
We use this information to provide voice conversations and recommendations, remember limited context, evaluate and improve Glide, prevent abuse, and respond to support or privacy requests. Glide does not sell your personal information or use conversation content for advertising.
Service Providers
Glide uses ElevenLabs and its language model providers to process voice conversations and generate responses, Linkup to research current public information using relevant conversation details, and Vercel to host and protect the service. We only use service providers that are required to protect your information in line with this policy. We may add or change service providers as Glide evolves. We will update this policy if those changes materially affect how your information is processed.
Retention and Deletion
Conversation recordings, transcripts, and related analysis are kept only while reasonably necessary to operate, evaluate, troubleshoot, protect, and improve Glide. Information that is no longer needed is deleted or de-identified. Aggregated or de-identified insights may be kept longer. Glide does not store separate copies of raw audio or transcripts on its own servers.
To request access to or deletion of identifiable information, email griffindhaenens@gmail.com. We may ask for your Privacy ID, if available, and the approximate date, time, and platform used to identify the relevant conversation.
Your Choices
You can choose what to share, stop a conversation at any time, revoke microphone access in your browser or device settings, and clear locally stored information by clearing the website's data or uninstalling the app.
Security and Changes
We use reasonable safeguards to protect information, but no online service is perfectly secure. We may update this policy as Glide changes and will revise the date above.